HIring: SHop OPerations Manager
About The Boise Bicycle Project
The Boise Bicycle Project (BBP) is a non-profit bicycle cooperative that creates opportunities for empowerment, education, and social change through bicycles and bicycle repair. As nonprofit, we repair bicycles donated from the community and redistribute them through our charitable programs and affordable bike sales. As a cooperative, we teach the community how to repair their own bicycles in our shared use shop space. Our charitable programs seek to make bicycles, and bicycle repair/safety education available to the entire community regardless of income.
BBP’s many charitable programs are made possible by its community oriented shop operations. The shop operations manager’s job is to keep BBP’s dynamic shop operations beneficial and sustainable in the community, while generating income to fund BBP’s charitable programs.
This section used to be a full list of duties and responsibilities that ranged from “Overseeing Shop Operations” to “Employee Management” to “Reporting.” The list was fine, but the same list could have been used for someone applying to “insert any management job here.” We’re looking for someone who can do more than check off some boxes on a list, we’re looking for someone motivated by purpose and fueled by impact.
So here’s the deal on “Job Duties”
- BBP has 16 very diverse employees. Some of them have thick accents. Some of them have strong personalities. All of them have transformed the lives of others and have experienced the opportunities and connection a bicycle can create. The Shop Manager will organize, direct, and inspire these folks, while giving them an opportunity to create impact every day.
- Strategically hire, recruit, and train people to take on meaningful impactful, and sustainable roles in BBP's cooperative workspace. This means creating an educational and empowering environment that people want to engage in.
- BBP might be the busiest bike shop in Boise. We have over 500 members, over 500 volunteers, and another 1300 folks who use the shop annually. Our shop users come from all over the world, speak all sorts of different languages, live in all kinds of different circumstances, grew up with different barriers and/or opportunities... Our goal is to make sure every one of these people leave empowered with DIY bike repair, are able to connect to the next leg of their journey, and will be excited to ride back to BBP when the time comes. Your job is to make this experience possible.
- BBP has refurbished and distributed over 10,000 bicycles in the last 9 years. Even though 99.9% of these bikes are used, we hold their functionality and sustainability to the same standard (maybe higher) as any new bike on the marker. These bikes will be used to connect individuals to life-enhancing opportunities in the community, and the Shop Manager’s job is to ensure each bike has that capability.
And Here's who You need to Be
- You believe in the mission and the transformative power of the bicycle. Read BBP’s mission. If you are already living it, then you’ve got the most important qualification.
- You are tenaciously patient, persistently kind, and unwaveringly passionate about serving others.
- You are open, nonjudgemental and excited to work with people of all backgrounds.
- You can teach a class on how to teach a flat fixing class.
- You can juggle while riding a unicycle. Meaning you can prioritize and manage multiple tasks simultaneously... while riding a unicycle.
- You listen like it's nobody's business, communicate like it's going out of style, and have a passion for continually building those skills.
- You're flexible and adaptable, but know exactly what it takes to get the job done. You inspire others to do the same.
- You've spent a significant amount of time as a volunteer or employee in a bike shop and/or grassroots cooperative.
- You ride your bike to work / school / coffee shop / Home Depot at least 50% of time.
- You're creative, innovative, and always seek opportunities to learn from mistakes.
- You like kids, dogs, and the occasional Laffy Taffy joke.
$30,000-$32,000 Starting salary, based around 40 hour workweek. Benefits commence after 60-day trial period, and include Health Insurance, Dental, Commuter Support Program, Paid Vacation, Sick Leave, and Retirement. And FREE COFFEE!
How to Apply
Email your resume, cover letter (in your cover letter, please address how you identify with BBP’s mission statement), and three work related references with contact info to email@example.com. Position open until filled; applications received by Jan 20th will receive priority consideration.
Message and Advice From Previous Shop Manager- Charles Mitchell
“The Boise Bicycle Project brings together a wonderfully diverse group of staff, volunteers, and supporters who passionately promote the empowering benefits of bicycling. The shop is always humming with youth earning bikes, adults work-trading for reliable repair help, and adults from all over the world learning and sharing invaluable and empowering skills.
The BBP's impact is immense and allows people of all ages throughout the Treasure Valley to use the bicycle to connect to their community in positive ways. It is rewarding, challenging and sometimes a little frenetic, but always fun to support the BBP's mission. With a little bit of patience and a strong belief in the BBP's vision and values, it is possible to provide everyone who comes through the BBP's doors with meaningful access to the BBP's services and to make lots of friends along the way!”