Facilitator - Part Time
Boise Bicycle Project Facilitator
The Boise Bicycle Project (BBP) is a nonprofit bicycle cooperative that promotes the personal, social, and environmental benefits of bicycling. It functions as a bicycle recycling center as well as an educational workspace in a diverse and non-threatening atmosphere. Through education and access to quality affordable bicycles, BBP strives to build a stronger bicycling community.
The BBP Experience
When you enter our doors, you have entered a place of community. Everyone is welcome to get their hands dirty, and all bikes belong.
Once inside, we will work together to connect you to where you need to go. By sharing tools, knowledge, and experiences in a cooperative space, we can learn from each other and remove barriers that block opportunities.
When you exit our doors you leave empowered with the resources and confidence to engage in other opportunities. Through pedal-power and people-power, we can build the community we want to live and ride in.
The Boise Bicycle Project seeks a part-time shop facilitator to help make bicycles, bicycle repair and bicycle education available to the entire community regardless of income.
Essential Job Responsibilities
Director of First and Final Impressions
Greet each and every member and walk-in
Manage customer traffic and the shop wait list
Work with the shop manager and mechanics to control the shop flow for the day
Provide service writing for incoming customers in members or identify mechanics
to do so
Answer phone calls
Accept and process donations; and provide donation receipts
Process sales through our point of sale system
Educate on products in our parts room
Educate about our memberships, sell and process memberships
Shop Record Keeping
Maintain a daily record of donations
Maintain a daily record of member shop use
Job Skills and Requirements:
You have a passion for teamwork, great communication skills, and an arsenal of interpersonal skills
You are passionate about great customer service
You thrive in busy, sometimes hectic, environments
You can prioritize and make decisions quickly
You enjoy working with people from all walks of life, all backgrounds, and all ability
You love bicycles and are passionate about bicycle transportation
You have a base-line knowledge of bikes and their components, and you are excited
to learn more on the job
You’ve spent a significant time volunteering with nonprofits or working on
You love systems and organization, but embrace evolution and flexibility
Previous customer service, retail or bike shop work experience is a great
prerequisite for this role
How to Apply: Please email the following to firstname.lastname@example.org
1 example of working as a team to overcome a barrier
1 examples of past volunteer history in community based organizations
1 example of how bicycles have had an impact on your life
Availability: note that we are looking specifically for Wednesday/Thursday availability; and one weekend day (Saturday or Sunday) availability is required of all BBP staff
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, sexual identity, gender orientation, or any other characteristic protected by law.